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 Post subject: MATRIX CUBE RELIC BUG <--- READ NOW
 Post Posted: Tue May 08, 2012 6:52 am 
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GM
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Joined: Tue May 11, 2010 2:01 pm
Posts: 1366
Location: Austin, TX
WARNING - If you have a Matrix Cube relic.. UNEQUIP IT UNTIL FURTHER NOTICE... there is a bug that makes them vanish when loading into a new area...

Devs are aware and working quicking to fix but the time frame is unkown.

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 Post subject: Re: MATRIX CUBE RELIC BUG <--- READ NOW
 Post Posted: Tue May 08, 2012 8:40 am 
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Super Hero in Training

Joined: Thu Apr 24, 2008 1:15 pm
Posts: 59
This "new area" can also be just loading the screen. I logged in to Kolavere to try to unequip it, but it was already gone. :cry:

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 Post subject: Re: MATRIX CUBE RELIC BUG <--- READ NOW
 Post Posted: Tue May 08, 2012 9:51 am 
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GM
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Joined: Tue May 11, 2010 2:01 pm
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Location: Austin, TX
Hi everyone,

I just wanted to give you an update regarding what happened and to let you know what our next steps are regarding the Matrix Cubes.

After last night's patch, players reported that Matrix Cubes had disappeared from their inventories. This was an unintended consequence of a behind-the-scenes change to how mission items work. You may have also noticed some mission items missing if you were in the middle of certain missions as well.

The team has been working on a fix since this was first reported, and we hope to get it out to you as quickly as possible. In the meantime, we ask that you hold off on contacting Customer Service at this time. Our goal is to restore the items to you as part of a new patch, without needing any manual intervention from Customer Service.

We very much appreciate your patience today as we work to resolve this issue. Once we have more information regarding the timing of the patch, we'll let you know.

Chris Collins from the Dev Tracker

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Captain Zeece / Sgt. Perrian
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Guildmaster for The Exiled Lords

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Co-host of Geekhead Radio
look me up on Twitter, Google + or Facebook - Clayton Havens


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